Hi Priscilla, rad friend! Thank you for taking the time to share your feedback on your recent shoe purchase. We're sorry to hear that the comfort level didn't meet your expectations despite the stylish design. At Radical Yes, we strive to create footwear that not only looks great but also feels amazing from the first wear.
Your insights on the lack of arch support and the fit issues are invaluable to us. We understand that individual foot shapes and preferences can vary, and we're committed to continuously improving our designs to ensure a comfortable and enjoyable experience for all our rad friends.
We appreciate you taking the time to provide this detailed feedback, as it helps us identify areas where we can enhance our products. Our product team will review your comments and consider implementing improvements in future collections to address the concerns you raised.
Thank you for your understanding and for being a part of our rad community. We value your loyalty and support, and we're dedicated to making every step a stylish and comfortable one. ⚡️ Cheers, Team Rad x