Shipping Protection

FREE Standard Delivery for all orders $199 and over with Australia Post eParcel.

$10 Standard Delivery for all orders under $199 with Australia Post eParcel.

Standard orders ship between 3-5 working days.

$12 Express Delivery with Australia Post eParcel Express.

Express orders ship the same day (if ordered before 2 pm) or the following business day at the latest.

Easy Exchange & Returns

FREE return shipping is available on all online orders within Australia through our Loop Returns Portal

All exchanges and returns must be made within 14 days of receiving your order.

Returns for refunds incur a $10 restocking & admin fee, which will be deducted from your refund total.

You can return any full-priced online order for an exchange, credit note, or refund.

Items purchased during PROMOTIONAL or SALE periods are eligible for exchanges or credit notes only. PROMOTIONAL or SALE items are not eligible for a refund. Excludes $25 Welcome Code.

Gift With Purchase - If you return the item that qualified you for a gift, the gift must also be returned to receive your full refund (less our standard $10 fee).

If you’d like to keep the gift, we’ll simply deduct the gift’s RRP from your refund.

Click here for full Shipping or Exchange & Returns information. Please read carefully before ordering.