Shipping Protection

FREE Standard delivery for all orders $149 and over with Australia Post eParcel.

$10 Standard delivery for all orders under $149 with Australia Post eParcel.

Standard orders ship between 3-5 working days.

$12 Express delivery with Australia Post eParcel Express.

Express orders ship the same day (if ordered before 2pm) or next working day.

Easy Exchange & Returns

FREE return shipping is available on all online orders within Australia through our easy 

Loop Returns Portal

All exchanges and returns must be made within 14 Days of receiving your order.

If subsequent exchanges are required, they are facilitated with a flat rate $10 postage per shipment.

You can return any full-priced online order for exchange, credit note or refund.

Items purchased during PROMOTIONAL or SALE periods are eligible for exchanges or credit notes only. PROMOTIONAL or SALE items are not eligible for a refund. Excludes $25 Welcome Code.

Click here for full shipping or exchange & returns information. Please read carefully before ordering.